In an interview with a 911 operators revealed us a story that this one person will never forget. They were asked the question” what is the one call that you could never forget? There were a lot of them, each person with their own experience, but this one really stood out in particular.
A woman tried to order a pizza on the 911 operator, he kept trying to explain her that that’s not the number for pizza orders until he realized what was going on..
Here’s how the conversation went between Keith( the person who was working as a 911 operator) and one woman in trouble:
“911, where is your emergency?”
“ Hello, 123 Main Street”
“ ok, what’s happening there?”
“ I want to order a pizza for delivery.”
“ Ma’am, this is 911”
“ Sure, sure, I know, I would like a large with half pepperoni half mushroom, and peppers?”
“ I am sorry, ma’am, are you confused? You know you’ve called 911, yes?”
“Yeah, I do, how long till the pizza’s here?”
Ok, Ma’am, is everything ok over there? do you have an emergency?”
Finally, Keith realized this lady didn’t want a pizza at all, and he was calling for help.
“Yes, I do.”
“..And you can’t talk about it because there’s someone in the room with you?”
“Yes, that’s right. Do you know how long it will be?”
“I have an officer about a mile from your location. “
“Can you stay on the phone with me?”
“No. See you soon, thanks”
After the call, he send an officer to her address, and he checked for any previous calls from this number, he found out that there were multiple previous calls reporting domestic violence.
When the officer arrived there, he found the female beaten and kind of banged up, and her boyfriend was drunk.
She made a smart move with it, and thank God I realized it on time. She really needed help and I am glad I was there to understand her.
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